Technical Systems Operator at Wakefield s Martin s

Location: Ashland, Virginia
Type: Full-time
Posted: May 4, 2026

Description

The Technical Systems Operator provides technology support for a designated school, focusing on hardware and software installation, troubleshooting, and problem resolution for workstation-level equipment such as computers, printers, peripherals, and audio-visual systems. Responsibilities include providing first-line technical support to students and staff, managing work orders for higher-level support, maintaining computer equipment inventory, and assisting with technology supply budgets.

Required Skills

Hardware Installation
Troubleshooting
Problem Resolution
Network Application Issues
Work Order Creation

Additional Information

Preferred Qualifications: Experience providing technical support for workstation and network application issues.
Ability to troubleshoot and resolve issues related to network and workstation hardware and software.
Proficiency in Level I front-line technical support.
Knowledge of equipment setup, teardown, printer troubleshooting, image ghosting, and both software and hardware installation.
Skill in creating and tracking work orders for Level II support.
Ability to maintain accurate inventory records for computer equipment.
Capacity to assist in developing and administering technology supply budgets.