Description
The employer is hiring Technical Train Attendants / Helpdesk Employees in Berlin. The role begins with an assignment phase accompanying journeys, especially new routes, and then moves into a newly established Helpdesk team responsible for fault analysis, troubleshooting, recurring-fault improvement, documentation, workflow management, process monitoring, occupational safety, training, and day-to-day operations. Candidates should have completed technical vocational training in electrical or mechanical fields, several years of railway experience, technical expertise, international-team experience, advanced MS Office skills, and preferably SAP or diagnostic-equipment experience. The position offers a €3,000 welcome bonus, 30 days of vacation, a 38-hour workweek, and additional bonuses and retirement provision.
