Description
CVS Health is hiring a full-time, home-office Technician I, Prior Authorizations. The role provides courteous inbound and outbound phone support to providers, pharmacies, and members; enters, verifies, reviews, processes, documents, and communicates prior authorization requests and decisions; assists with appeals; obtains missing information; and escalates clinical questions and judgment calls to pharmacists. It requires at least six months of customer service or pharmacy technician experience, a high school diploma or GED, accurate regulatory-compliant information handling, and availability for mandatory overtime and occasional travel. The position is paid $17.00–$28.46 per hour and includes medical, dental, vision, paid time off, retirement savings, and wellness benefits.
