Description
The Canadian Press is seeking an experienced IT Professional to join their Information Technology team in Toronto. This full-time Technician Specialist role involves providing technical support for computer hardware, operating systems, Microsoft 365, endpoint management, account access, security controls, business applications, and new technology workflows. The specialist will troubleshoot various issues, install configurations, manage patches, ensure device compliance, and utilize scripting or automation to enhance support processes. They will also assist users in adopting new technologies like AI-enabled tools and create comprehensive support documentation.
