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Technicien support N1 at orange

Department: IT & Engineering

Language
Location
Marseille, Provence-Alpes-Côte d'Azur
Type
Full-time
Level
entry
Posted

Description

Enovacom is hiring a Technicien Assistance Clientèle to join the N1 – Service Desk team. The role supports Enovacom clients by handling telephone reception, technical and functional diagnostics, Level 1 requests, and complex incidents in collaboration with N2 and project teams. It may also involve client configuration and activity monitoring. The position requires an information technology degree, experience in customer assistance or IT support, strong communication skills, teamwork, and intermediate English.

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