Description
The role plans and coordinates maintenance activities, manages service-provider communications, tracks work approvals and follow-up, maintains service records, ensures timely and documented service execution, controls service billing and performance evidence, and records and analyzes incidents to prevent recurring errors. The position also supports the service operation administratively and organizationally. The profile emphasizes clear communication, structured independent work, customer-oriented service, problem-solving, responsibility, and practical customer-handling experience; an electronics technician qualification is desirable.
