Description
The Technology Operations Support Coordinator serves as the first layer of execution and triage for global Technology Operations delivery. The role manages VMS technology incidents, defects, service requests, SLAs, documentation, troubleshooting, stakeholder coordination, and Salesforce case management; supports access provisioning, data uploads, administrative technology activities, and initial testing; and collaborates with analysts, partners, and global teams to maintain service delivery. The position is based in Ortigas, requires APAC or India shift schedules, and offers hybrid work arrangements.
