Description
The Technology Operations Support Coordinator serves as the first layer of execution and triage for global Technology Operations delivery. The role manages VMS technology incidents, defects, service requests, SLA monitoring, documentation, troubleshooting, stakeholder coordination, and Salesforce case management; supports access provisioning, data uploads, administrative technology activities, and initial testing; and collaborates with analysts, partners, and global team members to maintain service delivery. The position is based in Ortigas and requires APAC or India shift schedules and hybrid work arrangements.
