The Technology Service Analyst (TSA) provides technical support to end-users, focusing on quick issue resolution, including during initial calls. This role involves handling advanced issues with complex systems, logging and updating tickets, prioritizing support requests, and performing on-site installation, configuration, maintenance, and repair of IT network and telephony systems. The TSA escalates unresolved issues to the Manager and ensures customer satisfaction.
Every query opens live roles, salary samples, and market demand — tap a search to run it instantly.
Unlock powerful job search, personalized recommendations, and deep career insights from comprehensive, market-leading data and live market signals.
For job seekers
Upload your résumé, start a Job Search Thread, and let Metaintro rank real openings against your experience — then guide you from search to offer.
Match
Compare live roles against your current evidence.
Position
Turn proof projects into role-specific applications.
Improve
Use market feedback to keep the skill plan current.