Description
The Technology Support Specialist supports the day-to-day operations of the Technology Department under the Director of Information Technology, serving as the first point of contact for helpdesk inquiries. Responsibilities include desktop and hardware troubleshooting, Active Directory and server management, imaging, inventory, Windows updates, printer and toner management, mobile device administration, networking, ticketing, and event coordination. The role requires at least four years of related experience, an associate’s degree in Information Technology or Computer Science, strong communication and customer-service skills, and access to a car, valid driver’s license, and auto insurance for field work.
