Description
Mobius Mobility is hiring a Technology Support Technician to provide phone, email, and remote technical support for ibot® Personal Mobility Device users, caregivers, clinicians, and other customers. The role troubleshoots mechanical, electrical, software, and user-related issues, documents cases, coordinates with service and engineering teams, supports software updates, and improves troubleshooting resources. Candidates need a high school diploma or equivalent, prior technical support, customer service, medical equipment, assistive technology, or electronics experience, strong communication and troubleshooting skills, and the ability to travel domestically as needed.
