Description
The Technology Workplace Services (TWS) Intern will manage laptops, work phones, audio/visual equipment, and endpoint technologies; support desktop, smartphone, enterprise application, and ticketing issues; handle move/add/change requests and employee onboarding; troubleshoot hardware and software problems; maintain tickets and knowledge resources; and improve automated processes. The role requires a degree or college diploma in computer networking, technical support, or an equivalent field, customer-service experience, strong troubleshooting skills, and knowledge of Windows 11, Mac, Microsoft 365, browsers, printers, scanners, Wi-Fi, iOS, and computer hardware.
