Description
The Tele Caller will represent Digitide Solutions by contacting customers to remind them of upcoming EMI payments, explain payment schedules and methods, resolve payment-related queries, and maintain accurate CRM records. The role also involves collaborating with the collections team, reporting collection progress, following customer-privacy regulations, and improving customer-care performance. Candidates need a high school diploma or equivalent, 1–2 years of customer-care or collections experience, strong communication and interpersonal skills, CRM proficiency, and fluency in English.
