Support Engineer role serving EU telecom customers, responsible for extracting information from a partner tool, analyzing telecom network KPIs and traffic integrations, performing operations and maintenance, and diagnosing system issues. The position requires telecom experience, SQL/database querying, cellular protocol knowledge, Linux and cloud fundamentals, strong customer communication, shift availability, and occasional business travel.
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IBM Maximo
It offers Enterprise Asset Management for asset life cycle management, ERP implementation, business analytics solutions, and cloud-based solutions on Azure, AWS, IBM Cloud and Google. The company describes itself as a reliable and trustworthy IBM Maximo Partner in the ASEAN region for more than a decade, and as a certified IBM Gold Business Partner and Microsoft Partner. Its stated goal is to improve clients’ asset and operational performance for better productivity, using a client-centric approach to optimize operations and maintenance costs.