Description
The Telephone Advisor within the Platform for Responding to Priority Housing Applicants answers calls from priority housing applicants, provides clear responses using established templates, applies telephone reception techniques, reports conversations to departmental units and the platform manager, and suggests process improvements. The role is full-time, based in Paris, operates from 9 a.m. to 5 p.m., and requires practical computer and office software skills, reception techniques, teamwork, regulatory knowledge, writing ability, and social-housing knowledge. Progression to housing or housing-access positions is possible.
