Telephone Assistance Agent at YoungCapital

Eurocross is hiring a Telephone Assistance Agent to work on the night shift in Leiden, coordinating assistance requests for customers in the Netherlands and abroad. The role involves answering calls, assessing situations, arranging mobility, medical travel, or remote care, communicating with customers and assistance providers, maintaining case files, and handling urgent situations calmly. The position starts January 4, 2027, requires 24–34 hours per week, and offers a gross salary of €19.96 per hour, with night shifts at the office and some home-working possible after training.