Summary from listing
Raiffa is hiring an Inbound Helpline Agent at its Call Center Teplice to provide telephone and email customer service, resolve banking requests and questions, explain products and services, coordinate with bank departments, and record requests in banking systems. The role requires secondary education, computer and office-application skills, flexibility for shift work including weekends and public holidays, strong communication and professionalism, and conversational English as an advantage. Benefits include a fixed salary with a variable component, onboarding and ČNB certification support, a benefits wallet, vacation and flex days, and preferential banking products.
