Description
The Front Office team member will support guests at Swissôtel Al Murooj, Dubai by providing warm, efficient service, handling guest information and complaints, maintaining guest records and hotel systems, coordinating with the telephone operators room and front office management, and ensuring hotel standards and operational requirements are met. The role requires a college graduate or equivalent qualification, at least one year of professional experience in a telephone operator or front office reception role, computer and office software proficiency, strong English communication skills, and a strong customer-service orientation.
