Summary from listing
The Telephone Operator will serve as a front-office guest contact from arrival to departure, handling telephone and email requests, forwarding enquiries, taking restaurant bookings and reservations, resolving complaints, providing hotel knowledge, and supporting hotel departments. The role requires hospitality training, friendly communication, perfect English, service orientation, teamwork, a pleasant telephone voice, and flexibility for alternating shifts; Microsoft, SAP, and TMS skills are advantageous. The employer is Minor Hotels Europe & Americas, with Anantara Hotels and Resorts mentioned as the hospitality brand.
