Description
The Telephone Operator / Customer Service Associate serves as the first point of contact for customers, handling incoming calls, independently resolving inquiries, documenting concerns, and forwarding complex issues to the appropriate departments. The role requires strong German communication skills, attentive listening, clear expression, a service-oriented approach, and structured information handling. It offers an hourly wage of €15.67, onboarding, training, social benefits, company pension provision, and career development opportunities.
