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Telephone Operator - Radisson Resort Ras Al Khaimah at RHG

Seniority in posting: entry

Language
Setup
On-site
Location
Ras Al Khaimah, Ras Al-Khaimah
Type
Full-time
Level
entry
Posted

Description

The Switchboard Operator provides courteous telephone and front-desk service for hotel guests, manages incoming calls, transfers, messages, wake-up calls, and room-service orders, responds to hotel and local-event questions, promotes food and drink alternatives, and handles complaints using the hotel’s service standards. The role requires clear communication, equipment fluency, teamwork, and effective handling of difficult situations.

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