Description
Innovation At Work, Inc. is hiring a Telephone Operator/Switchboard Operator to support the Department of Veterans Affairs Medical Center in Miami, Florida, providing continuous telephone communications support by answering and routing calls, processing emergency notifications, operating switchboard equipment, and delivering customer service to patients, visitors, and staff. The role works rotating shifts to provide 24/7 coverage and requires strong communication, customer service, telephone etiquette, computer proficiency, confidentiality, and compliance with HIPAA and VA policies.
