Description
AssistRx is hiring a Telephony Systems Administrator to maintain daily operations of call center telephony systems, support internal users, troubleshoot issues, manage IVR and Cisco UCCX dialing platform functions, create and report on inbound/outbound campaigns, and onboard/support new clients. The role works closely with operations, implementation, and PMO teams, requires 3-5 years of telephony engineer/administrator experience, Cisco collaboration and contact center knowledge, and has a strong healthcare telephony context. Benefits include medical, dental, and vision insurance, and sponsorship is not available.
