Description
The Software Support Specialist will enhance, document, and support assigned software applications, with an initial focus on the FlexTeller platform. The role serves as a liaison between the vendor and business units, resolves issues, coordinates upgrades and releases, supports branches, develops training, monitors data integrations and performance, and acts as a backup system administrator. The position requires conceptual database and integration knowledge, strong communication and organizational skills, and preferably at least two years of teller experience, a college degree or technical school, and prior bank operations or project coordination experience.
