Description
Corporate One is hiring two full-time temporary Member Experience Specialists for a September 2026 through March 2027 assignment, preferably in Jacksonville, Florida or Columbus, Ohio. The role supports member credit unions by handling product and service inquiries, providing multi-factor authentication and login assistance, troubleshooting access issues, documenting interactions, processing user access changes in Single Sign-On and endpoint systems, coordinating during outages, and supporting additional projects. The posting prefers a bachelor's degree and at least two years of progressive experience in customer service, product support, payment processing, operations support, or financial services or credit union environments, along with strong communication, analytical, organizational, and authentication-system skills.
