Description
The Therapy Front Desk Coordinator supports the daily front-desk operations of Physical Therapy clinics, including patient check-in, appointment verification, scheduling, insurance and referral checks, patient registration, phone routing, mail and package distribution, payment collection, billing documentation, and facility readiness. The role requires a high school diploma or GED, at least one year of customer service experience in a high-volume environment, and preferably two years of healthcare front desk coordinator experience and knowledge of insurance plans.
