Description
Norteam is hiring a Third Line Tech to serve as the technical final escalation point for complex support cases. The role involves advanced troubleshooting across Microsoft systems, networks, servers, applications, public cloud, security, backup, and access management; root-cause analysis; ITIL problem and change management; technical projects; documentation; mentoring; and automation with PowerShell. The position is based in Stockholm, Bromma, primarily office-based with a possible hybrid arrangement, and requires several years of IT support, operations, or complex troubleshooting experience.
