Description
T-Rex Solutions is hiring a fully cleared Ticket Coordinator in the Columbia, Maryland area to manage dedicated ticket queues, prioritize and assign tickets to technical resources, monitor service-level agreements, route out-of-scope tickets, and ensure proper follow-up. The role requires at least one year of experience in a customer-centric, administrative, communications, or project-management environment, strong multitasking and communication skills, and an active TS/SCI clearance with FSP. The annual base salary is $40,000-$60,000, with health, vision, dental, retirement, training, and other benefits.
