Ticket Office Agent at WynnResorts

The Ticket Office Cashier reports to the Ticket Office Supervisor and provides customer service to guests, partners, and callers while processing phone and in-person ticket orders, assisting with walk-up sales and will-call distribution, printing tickets, handling cash and credit cards, reconciling cash drawers, resolving complaints, and maintaining knowledge of resort shows and events. The role requires a high school diploma or equivalent, at least two years of prior Ticket Office Cashier experience, ticketing and point-of-sale system experience, cash-handling and PCI knowledge, strong communication and problem-solving skills, and availability for evenings, weekends, and holidays.