Description
The Ticket Services Representative provides customer service and handles in-person and phone ticket sales across four theaters, including will-call distribution, ticket orders, subscriber exchanges, cash and credit-card payments, change, sales reconciliation, seating and price-sheet support, ADA seating assistance, ticket mailing preparation, and box-office organization. The role also supports training new staff and may require transporting bulk items. Requirements include a high school diploma or equivalent, customer service experience, cash-handling and computer skills, strong communication, independent issue resolution, and the ability to stand for at least four hours and lift at least 40 pounds.
