Sena is looking for a Tier 1 Support Staff member to provide phone-based technical assistance and troubleshooting for their products. The role involves diagnosing and resolving software and system issues, escalating complex problems, documenting interactions, collaborating with internal teams, assisting with testing updates, guiding customers, and ensuring high levels of customer satisfaction. Strong problem-solving, communication, and multitasking skills are essential.
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Bluetooth, Intercom Systems, Camera Systems201-500
Sena's motorcycle Bluetooth communication devices and video imaging systems are designed to inspire your pursuit of adventure. Find out how here.