Description
The Technical Support Rep will open, dispatch, maintain, and close service work orders within SLA requirements, coordinate with customers and subcontractors, verify work schedules, and handle incoming phone calls. The role requires customer service, communication, Excel, Outlook, Google, PDF, and cloud-tracking skills and is an intermediate-level, fully onsite contract-to-hire position in Round Rock, Texas, scheduled Monday through Friday from 8:00 AM to 5:00 PM. Pay is $20.00–$22.00 per hour, with benefits subject to eligibility and employment length.
