Description
BAL is hiring a Tier 2 Specialist to resolve complex foreign national immigration inquiries using an omnichannel communications platform. The role requires advanced inquiry resolution, stakeholder collaboration, quality assurance, trend analysis, training support, and adherence to immigration policies and compliance workflows. Candidates need a bachelor's degree or equivalent education and experience, at least one year of paralegal-level U.S. business immigration casework experience, and at least one year of direct client communication experience. The position offers medical, dental, vision, disability, and life insurance, along with other benefits.
