Description
Northstrat is hiring a Tier 2 Support Engineer to assist government customers with complex troubleshooting for space-based broadband and satellite communication systems. The role focuses on resolving escalated network support cases involving routing, connectivity, DNS, throughput, and internet reachability issues across classified and unclassified environments, while collaborating with engineering and operations teams, documenting troubleshooting knowledge, and supporting 24/7 operations with potential on-call duties. Candidates must be U.S. citizens with an active or current Secret clearance, at least 5+ years in network/OS technical support, 1+ year using AWS or equivalent cloud management tools, and hands-on RF fundamentals experience; Top Secret/SCI eligibility and SATCOM/government experience are preferred.
