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Tier 2 Support Specialist at Numeral

Department: Customer Experience

Setup
Remote
Location
Salt Lake City, Utah
Type
Full-time
Level
mid
Posted

Description

Numeral is hiring a Tax Support Specialist to resolve complex sales-tax cases, including filing discrepancies, state notices, registrations, refund claims, and customer communications. The role involves researching primary tax sources, using AI tools, documenting solutions, supporting SaaS integrations, and collaborating with engineering. Candidates need either 2+ years of hands-on US sales-tax or VAT/indirect-tax compliance experience, or 5+ years in customer-facing technical support owning complex cases. The position is remote and must be based in Salt Lake City, with medical, dental, and vision coverage and equity.

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