Compensation
$90,000 – $100,000/yr
The Tier 2 Systems Engineer, End User Support at Magna5 MS LLC is responsible for handling escalated issues from Tier 1, resolving them independently or escalating to Tier 3 when necessary. This role involves troubleshooting server, network device, and cloud system problems, collaborating with team members, and ensuring high-quality customer service. The engineer will document resolutions, engage in continuous learning, and contribute to special projects.
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