Description
TEKsystems is seeking a Tier 2 Technical Support Specialist for a fully onsite contract role in Columbus, Ohio. The position provides advanced technical support and incident management, including monitoring Splunk and ServiceNow alerts, investigating recurring issues, resolving P3–P5 escalations, coordinating remediation across teams, documenting resolutions, and improving operational performance. The role requires enterprise Tier 2 support experience, Splunk and ServiceNow expertise, escalation management, troubleshooting, and strong communication skills. The contract pays $30.00–$35.00 per hour and is anticipated to close on September 11, 2026.
