Summary from listing
The client is hiring a Tier 3 Support Engineer for its NOC division to work remotely anywhere in South Africa while reporting from the Cape Town office. The role provides third-level technical support for incidents and problems, monitors network performance, documents fault resolution, assists onsite technicians and external subcontractors with remote troubleshooting, manages Tier-3 tickets and escalations, and participates in network deployment upskilling. Candidates need a Matric, a CompTIA Network+, CCNP, CCNA, CompTIA N+, Juniper, or equivalent qualification, an IT or telecommunications diploma is desirable, 3–5 years of ISP or telecommunications experience, and 2 years of NOC support experience. The salary is R25,000–R30,000 per month.
