Compensation · Listed in posting
$90,000 – $110,000/yr
Hello Heart is hiring a Tier 3 Support Engineer to investigate and resolve complex production issues across backend services, data workflows, and technical support systems. The role supports bug fixes, application logging, JSON/YAML configuration, SQL and MongoDB data analysis, and collaboration with Engineering, Client Operations, and User Support. It is not user or client facing, requires CST or EST availability, and offers a full-time US base salary of $90,000 to $110,000.
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