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Tier 3 Technical Support Engineer at Binance

Setup
Remote, Hybrid
Location
São Paulo, São Paulo
Type
Full-time
Posted

Description

As a Tier 3 Technical Support Engineer at Binance, you will be responsible for resolving complex technical issues, collaborating with backend development teams, and focusing on expert-level troubleshooting. You will also have opportunities to engage in backend tasks involving Java, Spring Boot microservices, APIs, and blockchain technologies. The role involves providing advanced technical support, working with various teams to resolve code and system-level issues, designing automation tools, building monitoring solutions, and documenting processes. You will also support incident management, ensure 24/7 stability of the trading platform, and explore new technologies in backend, automation, and Web3 infrastructure.

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