Description
The Title Service Representative secures and processes documents needed to transfer vehicle title ownership, including compiling applications, resolving discrepancies, answering customer inquiries, entering title information into the IAA operating system, and maintaining compliance with state and buyer requirements. The role also handles insurance and remarketing customers, salvage titles, customer databases, clerical work, and confidential information, while developing employees and supporting office functions. It requires 1–2 years of state or national title processing experience, knowledge of title and salvage requirements, customer database maintenance, and proficiency with Microsoft Office.
