Description
The Trade Floor Support Engineer serves as the primary technical support contact for trading business units, resolving end-user issues across Windows, VDI, Citrix, network connectivity, market-data platforms, and related applications. The role uses ServiceNow and ITIL practices, collaborates with cross-functional teams, and may support servers and data centers. It requires at least five years of enterprise technical support experience, a bachelor’s degree in a relevant field, and availability for night and weekend shifts plus light travel to branch offices.
