Trainer at Support Services Group

Location: Pasig, Metro Manila
Type: Full-time
Posted: Apr 1, 2026

Description

Support Services Group is looking for a Trainer to conduct engaging classroom and virtual training sessions for new hires, utilizing diverse learning methodologies such as e-learning, classroom instruction, web-based/virtual platforms, and role-plays. The role involves designing learning experiences aligned with business objectives, ensuring communication training for new hires, maintaining curriculum records, identifying skills gaps, providing support during the nesting period, and understanding metrics impacting performance.

Required Skills

Microsoft Office
Adult Learning Principles
Facilitation
Interpersonal Skills
Communication

Additional Information

Preferred Qualifications: Capable of delivering back-to-back classes.
Basic knowledge of adult learning principles and the ability to apply them in a learning culture.
Demonstrated ability in independent facilitation and training principles.
Ability to write training-related material.
Proficient in Microsoft Office tools.
Familiarity with interactive learning activities.
Able to handle highly confidential information and manage multiple projects under pressure.
Excellent communication, facilitation, and interpersonal skills.
Team player with the ability to lead and motivate others.
Willingness to work flexible hours and/or overtime as business needs dictate.