Description
The Learning and Development Manager designs, coordinates, facilitates, and follows up on hotel learning and development programs, including induction, leadership, brand, service, safety, compliance, and digital learning initiatives. The role develops training plans, manages calendars and records, prepares materials, coordinates logistics, monitors completion and compliance, analyzes training metrics, supports talent development and educational partnerships, and maintains relationships with internal and external stakeholders. It requires a business administration or related background, advanced English, proficiency with Microsoft Office and digital learning tools, and 2 to 3 years of experience in training, development, human resources, or hotel operations.
