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Training Team Lead at Dandy

Department: Commercial

Setup
Remote
Location
Western Australia
Type
Full-time
Level
lead/mgmt
Posted

Description

Dandy is hiring a Training Team Lead to supervise and develop frontline Trainers who support new customer onboarding. The role combines people management, coaching, quality assurance, scheduling, process optimization, Salesforce and Zendesk tooling support, and data-driven performance improvement. It requires at least three years of professional experience in fast-paced environments and two years of direct people management experience, with up to 20% travel for in-practice learning and Trainer support. Dental industry familiarity and workforce management experience are additional considerations.

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