Description
Emprise Bank is hiring a Treasury Management Client Service Specialist to serve as the primary contact for Treasury Management clients after service sale and implementation. The role handles customer inquiries, service requests, transaction issues, maintenance needs, and operational activities such as wire and ACH support, reconciliation, reporting, CDARS and ICS workflows, and customer reviews. The specialist also coordinates with internal partners, escalates risks, maintains records, and provides backup support to implementation and technical solutions specialists. A high school diploma or GED and at least one year of experience in banking, financial services, customer service, operations, or a related field are required; two or more years of Treasury Management or financial operations experience and knowledge of ACH, wires, and Positive Pay are preferred.
