Description
The Treasury Management (TM) Support Specialist 2 provides high-level client support and back-office support for Treasury Management products and services, including online and mobile banking, bill pay, remote deposit capture, ACH, and positive pay. The role handles internal and external client calls and emails, supports TMS management and sales, assists with product implementation and training, maintains call-queue quality control, documents requests, troubleshoots technical issues, and supports user acceptance testing. The position requires a high school diploma, relevant Treasury Management experience, strong communication and problem-solving skills, and the ability to work in an office environment with travel as required.
