The UC Field Support Engineer will deliver technical support for UC systems, focusing on incident resolution, hardware and endpoint troubleshooting, and coordination with centralized support teams. They will maintain UC infrastructure, ensuring uninterrupted, secure, and high-quality services across USCIS locations, particularly transitioning towards a cloud-native, Microsoft Teams-based environment.
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AutomationLeesburg, VA, US
Node.Digital is an automation company focused on Digital, Automation and AI/ML solutions, designed to quickly deliver value with Human Experience at its core. It offers end-to-end services including AI and digital strategy, data intelligence, intelligent automation, cybersecurity, modernization, and platform engineering.
Who they serve
Node.Digital's AI-powered assistants support customers, employees, and mission teams across contact centers and digital channels.