Description
The employer is seeking a Cisco Voice Engineer with at least five years of experience in Unified Communications and Collaboration technologies. The role administers, supports, troubleshoots, and maintains Cisco UC platforms including CUCM, Unity Connection, CUBE, SIP infrastructure, Jabber, and Webex; performs MACD, incident, problem, and change management; coordinates with vendors and carriers; and participates in on-call and major incident activities. Required skills include CUCM, SIP routing, voice gateways, CDR and RTMT analysis, and troubleshooting call routing and quality issues.
