Description
The role is a branch-based credit union team member responsible for member service, account and loan processing, loan servicing, branch operations, cash handling, fraud reporting, and compliance. Duties include welcoming members, explaining services, opening and closing accounts, resolving account discrepancies, originating and closing consumer loans, evaluating credit criteria, processing loan closings, servicing loans, troubleshooting technology issues, balancing cash and ATM+ machines, and completing branch audits and reports.
